I live in an apartment with 2 pools. The pools have taken a downhill slide for the past 2 summers. I grew up with an in-ground pool. We vaccuumed it daily and shocked it once a week and every time it rained if the balance was off. I would assume that public pools need MORE care in order for residents to be safe. To what public agency can I report this, if it continues?
You are right that a public pool like this requires more maintenance due to the number of swimmers and probably the size. If problems persist contact your local health department. They will likely send an inspector to take a look and see if there are problems with pool maintenance.